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Operations Leader. Team Builder.
I manage large-scale operations and the people that make it happen.
My work is making sure that the organization and its people undergoing change come out stronger for it. I've spent my career building the systems and cultures that help organizations reach their goals.
A few things I believe about leadership and operations.
What I work on.
Operations at Scale
Complex service environments where the margin for error is low and expectations are high. I build operations teams and governance structures that hold together under pressure.
People & Team Development
I develop emerging leaders and create sustainable conditions where people do their best work, without needing to be managed every step of the way.
Change & Transformation
Most organizations know what they need to change. Few know how to bring their people along. I've led teams through major transitions and know the difference between announcing change and achieving it.
Feedback from Direct Reports
"I trust Andrew because he's honest, transparent, and gives clear direction and expectations."Direct report, Volvo Cars
"Andrew is fantastic. He takes other people's opinions into account."Direct report, Volvo Cars